YOUR SPECIALIST IN MASS SPECTROMETRY
LabMasster is a Belgium-based company with a global presence.
We aim to be an international reference for consulting in chromatography and mass spectrometry solutions.
MAINTENANCE & REPAIR
LabMasster specializes in the maintenance and repair of LC-MS, GC-MS and ICP-MS systems from different manufacturers (Waters, Agilent, Thermo Scientific, ...). We provide maximum uptime of your instruments and allow you to continue performing analyses with optimum sensitivity.
INSTALLATION & MOVING
We install and finetune newly purchased instruments as well as move existing instruments to new destinations. Doing so, we prepare efficiently in order to minimize downtime.
DEVELOPMENT & TRAINING
Next to assisting in method development we also offer training and education for the operators of your instruments. This can range from a basic training in hardware and software to a more in depth training according to your wishes.
ABOUT US
LabMasster was founded in 2011 by Johan Lens. Since the startup, the company has been steadily growing in terms of field service engineers as well as in supporting different types of instrumentation of different manufacturers. The company is also expanding geographically as we are currently providing our services in Europe, Central- and South-America.
It is our endless goal to master the knowledge of many types and brands of analytical laboratory equipment, hence the name LabMasster.
OUR TEAM
ing. Johan Lens
Founder
When Johan was a kid, he liked to follow his dad - a clinical biologist - around in the lab. This sparked his interest for lab equipment. It resulted in a degree in Engineering Technology on Electronics and a surplus degree on Informatics. After his studies, he enrolled as a Field Service Engineer for Waters in 2003. Eight years later, he founded LabMasster.
OFFERING YOU THE BEST SOLUTION FOR YOUR INSTRUMENTS.
Whether you need maintenance on your system, troubleshooting & fixing an issue, relocating your instruments, method development or training, ... we offer it all.
Feel free to contact us on any issue and we will discuss the possible solutions.
WORLDWIDE SERVICING
While our service engineers are generally based in Belgium near Ghent, we do travel worldwide to provide you with assistance. Remote troubleshooting and support through Teamviewer and other applications are also a possibility.
UNBEATABLE
PRICES
Thanks to our acquired trust and networking with the different brands and suppliers, we are able to order most consumables, spares and engineering parts at a discounted price. Paired with low call-out costs and working fees, we are able to offer you the best prices you'll find in the branch.
CUSTOMER FOCUSED
Our service engineers all have backgrounds as actual end-users of different chromatography and mass spec instruments, giving them great customer insight. We aim to solve issues as quickly as possible while minimising expenses.
AHEAD OF THE CURVE
In an ever growing and developing industry, it goes without saying that our team continues to educate themselves on the newest techniques and expand their expertise.
WE SERVICE THE FOLLOWING BRANDS
Waters
Agilent Technologies
Thermo Fisher Scientific
Dionex
Sciex
Shimadzu
Bruker
InterScience
SOME OF OUR CLIENTS
